Privacy Policy for Mohammad Parcel
Last updated: September 1, 2025
Mohammad Parcel we operates the Mohammad Parcel mobile application and website.
This Privacy Policy explains how we collect, use, and protect your information when you use our
services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email,
address, and other details provided by merchants and customers.
- Parcel Information: Pickup address, delivery
address, product details, and order tracking information.
- Device Information: Mobile device ID, IP address,
browser type, and app usage data.
- Payment Information: Transaction details (we do not
store sensitive card or wallet data; payments are processed securely by third-party gateways
such as bKash, Nagad, or banks).
2. How We Use Your Information
- Processing parcel deliveries and pickups.
- Providing real-time parcel tracking.
- Communicating with merchants and customers about orders.
- Improving our app, website, and overall customer experience.
- Ensuring fraud prevention and security.
3. Sharing of Information
We may share information in the following cases:
- With delivery partners and riders to complete your parcel delivery.
- With payment gateways for secure transactions.
- With law enforcement or government authorities if required by law.
- We do not sell or rent your personal information to third parties.
4. Data Security
We use secure technologies and encryption to protect your personal data. Only authorized staff
have access to sensitive information. Despite our best efforts, no method of transmission over
the internet is 100% secure.
5. Your Rights
- Access and update your personal information.
- Request deletion of your data (subject to legal obligations).
- Opt out of promotional communications.
6. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect
personal data from children.
7. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website
and app with the updated date.
8. Contact Us
